Safe holidays in San Mauro

During your stay in the hotel, for protecting the safety of allwe ask you to take care to maintain the required interpersonal distance, both from other guests and from our staff. 
In this regard, we would prefer to carry out the online check-inYou can send us the necessary documents the day before your arrival at the hotel at info@jolehotel.it. Moreover, you can count on us: all our staff will wear the personal protective equipment (gloves, masks, ear muffs, etc.) depending on the task. If you need it, we can also provide a mask for you on request.

You can sanitise your hands as often as you like thanks to the dispenser with sanitiser alcohol-based drinks that you will find at various points in the hotel and in your room. 
We also put up posters with the behaviour to be respected for a proper stay in the hotel, while the right distances and routes to follow will be indicated to you by signs. 
If you have any doubts, ask a member of our staff: they will be happy to give you a detailed answer. And to protect everyone's health, cleaning several times a day common areas, furnishings and contained objects with appropriate detergents.

Have sweet dreams, every day and after every guest change the rooms will be sanitised with even more care than usual, as well as the bed linen and towels.

At the table you will have even more privacy, in fact we spaced the tables from each other so as to respect the expected interpersonal distance. You will be able to enjoy our dishes from a three-choice menu for both lunch and dinner, and in the event of overcrowding, there will be two shifts within the 12:00 - 14:00 time slot for lunch. All meals, including breakfast, which will be à la carte, will be served comfortably at your table, clean and sanitised appropriately after each guest change. In addition, you can book both lunch and dinner takeaway and collect them from 12 noon to 2 p.m. to be consumed directly under the parasol, in the outdoor areas of our hotel or in your room.

Fun is fundamental here in Romagna, in fact we have no intention of giving up either live music or various parties. The only difference from past years will be that we should maintain a safe distancewhile still having fun.

At our partner beach you will have even more space and privacy because each beach umbrella will be appropriately spaced out. And you will be able to relax in the sun without any worries as your parasol, sun loungers and deck chairs will be disinfected after each guest change.
In addition, you can take advantage of this year's brand new feature, namely the possibility of take away or delivery meals sitting comfortably under a parasol.

We have an eye for our young guests and their general safety is always close to our hearts. That is why the shared games used will be sanitised with appropriate procedures and detergents.

Reservations are valid on receipt of the deposit.
For early departures the entire amount of the stay is charged
For cancellations and cancellations we retain the full amount of the deposit and can only recover it within the same season subject to our availability, and with at least 15 days' notice.
For stays of less than 3 nights, payment on arrival is required